Frequently Asked Questions
What is there to do while I am at Hector International Airport?While at the Airport you can shop in the Airport Gift Shop that features North Dakota made products, eat in the Barnstormer Restaurant or just relax in the lounge. There is even a game room located on the main level. A Coffee/Snack counter and Gift Shop kiosk are located adjacent Gate 3 in the departure lounge. There are business centers located throughout the terminal which have comfortable sit-down work areas with free ethernet and 120V power connections . Also, the passenger terminal offers free WiFi service. Is there a lost and found office at the Airport?If you think you might have left an item in the passenger terminal, lost and found is located in the Airport Administration Office located on the second floor next to the Gift Shop. You may contact them at (701) 241-1501. If the item was left on an aircraft, you would need to contact the airline directly. Is smoking allowed at the Fargo Airport? Smoking is not allowed in the terminal building. The passenger terminal is a 'smoke free' facility. How much does it cost to park my car at the Airport?Short-term parking is available for $0.75 for first 30 minutes, $1.00 for each additional 30 minutes with a maximum rate of $8.00 per day. Long-term parking is $1 per each 30 minutes at a $5.50 maximum daily rate and a $33 maximum weekly rate. There is ample parking for over 1,500 vehicles. Are outlets available in the parking lot to plug my car in the winter?There are no outlets in either the long or short-term parking lots. Standard Parking (located at the exit booth) may provide a jump-start if needed if they have sufficient staffing. Where can I get information on job opportunities at the Airport?The City of Fargo Human Resources Department accepts all job applications for the Municipal Airport Authority. For current job listings, visit the City of Fargo Human Resources Web site. Contact the individual airport tenants (airline, car rental, restaurant, gift shop, etc.) for all other jobs.For current security related jobs you can check out the 'Employment" opportunities link on the Transportation Security Administration website. How can I have a passenger paged?The Airport Information Center can page a passenger if it is staffed. The number to call is (701) 241-8168. What services are available to assist a disabled person while they are at the Airport?If someone is unable to use the stairs or the escalator, there is an elevator available to help a disabled person up to the second floor areas. The airlines are available to provide wheelchair assistance. Handicapped parking is available in the parking lot for those displaying valid permits. There are also handicap loading areas adjacent the front doors of the passenger terminal although vehicles must remain attended at all times. During inclement weather, how do I find out if my flight is operating?You may call the airport information center at (701) 241-8168 for flight information. It may be difficult to get through during bad weather conditions because of the number of calls received. Also, you may check out the Flight Information link that is updated frequently. You may monitor the local news media as the airlines provide updated flight information to the local radio and television stations. In addition you can call the airlines directly or check out their websites. The airlines also post travel advisory waivers on their websites. Check the homepage of the airline you are traveling on to see if they list a waiver. That will inform you how to rebook travel if you need to change your plans. Allegiant Air Flight Information 702-505-8888 www.allegiantair.com American Airlines Flight Information 800-433-7300 www.aa.com Delta Air Lines Flight Information 800-221-1212 www.delta.com United Airlines Flight Information 800-241-6522 www.ual.com Do I need a photo ID to board my flight?Yes, for the safety of passengers, it is necessary to show a government-issued photo ID before you are allowed to board a plane. Please contact your airline for their specific procedures regarding acceptable forms of photo identification. Minor children do not need to provide a government-issued ID. Canadian citizens are allowed to use their government issued drivers license for boarding a U.S. domestic flight. Canadian licenses are the only foreign licenses that are being allowed. As a local taxpayer I would like to know how many tax dollars go to support the airport facility.No tax dollars are used to operate the airport. The Municipal Airport Authority does collect a 2 mil levy from the City of Fargo property tax which is used for funding the airport’s portion of improvement projects. Example: in 2004 the Municipal Airport Authority spent approximately $19 million constructing a runway extension which the Federal Aviation Administration funded $12 million. The airport funded the remaining $7 million. Hector International Airport is supported completely by user fees. This means those who utilize the airport help to pay for the airport's operational costs. Any entity that operates on airport property has some form of agreement with the Municipal Airport Authority and pays a rental charge or fee to the airport. Hence, those who purchase airline tickets, rent cars, park at the airport, eat or drink in the restaurant or purchase a gift at the airport are helping to contribute to the operation of the Airport. Those who use the facility help pay for it; others do not. I just purchased a $400 airline ticket. I was wondering how much of the ticket price goes directly to the Fargo Airport?The airport currently has a $4.50 passenger facility charge on all tickets departing from Fargo. This fee is used to fund construction (runway/taxiway) projects, terminal improvements, equipment acquisition, repayment of bonds etc. In addition the airlines pays the airport on the average $3.70 per passenger for airport operational expenses (landing fees, terminal rent, airport fire department, etc). In total $8.20 from each passenger is paid to the airport. Currently the federal government charges a 7.5% tax on all airline tickets. This money is used to fund the Federal Aviation Administration which in turn funds 90% of most aviation projects at airports all over the entire United States. Who could I contact to advertise at the Airport?Hundreds of thousands of people pass through Hector International Airport's doors each year. The advertising signs located throughout the passenger terminal are managed by Interspace Airport Advertising. To arrange for an opportunity to advertise at the Airport contact them at 800-628-6800 (toll free) and ask for the Hector International Airport representative.What are the airlines that currently serve Fargo?Delta Airlines (including partners Mesaba, Compass, Skywest and Pinnacle), United Express (Skywest and Express Jet), American Eagle and Allegiant Air serve Fargo with non-stop service to eight destinations - Chicago, Minneapolis, Denver, Phoenix/Mesa, Orlando-Sanford, Las Vegas, Los Angeles and Salt Lake City. What time should I arrive at the Airport for my flight?Passengers should arrive 75 minutes before their scheduled departure for a domestic flight. If you are traveling to an international destination, you should arrive 2 hours prior departure. The terminal building opens at 4 AM. Allegiant Air recommends arriving at the airport at least two (2) hours prior to scheduled departure. Customers need to be checked in no less than 45 minutes prior to scheduled departure which is when the Ticket Counter closes. Where can I purchase tickets?To purchase tickets contact the airlines directly via their published 800 or toll numbers or you can contact a travel agent. It is also an option to purchase tickets from the airline ticket counter during normal business hours but only during times when flights are not departing. Please do not call the airport for airfare or ticketing information as they cannot assist with this information. Where can I find information on luggage?Each airline has different luggage policies. To get specific information, please go to the appropriate website. Allegiant Air Luggage Information American Airlines Luggage Information Delta Air Lines Luggage Information United Airlines Luggage Information What are Hector International Airport's hours of operation?The airport is open 24 hours a day, 365 days per year. The passenger terminal building opens at approximately 4:00 a.m. and closes approximately 30 minutes after the last flight arrival. |