Airline and Flight Questions
While at the Airport you can shop in the Airport
Gift Shop that features North Dakota made products, eat in the SkyDine
Restaurant, grab a Subway or just relax in the lounge. There is even a game room
located on the main level. A Lounge/Coffee/Snack Bar and a Gift Shop kiosk are located adjacent Gate 3 & 4 in the departure lounge.
There are business centers located throughout the terminal that have comfortable sit-down work areas with free Wi-Fi and 120V power connections.
A new Subway Restaurant opens in July 2012.
If you think you might have left an item in the passenger
terminal, lost and found is located in the Airport Administration Office
located on the second floor next to the Gift Shop.
You may send an email to
firstname.lastname@example.org with a
description of the lost item and your contact information. The email will be
forwarded to the airlines, restaurant and TSA in case they may have the
item. You may also contact the office during normal business hours at (701) 241-1501.
Smoking is not allowed in the terminal building.
The passenger terminal is a 'smoke free' facility.
Effective Dec. 1, 2012 - North Dakota Law prohibits smoking within 20 feet of a public entrance.
- $1 for first
30 minutes with a maximum rate of $9.00 per day.
Parking - $1 per each 30 minutes at a $7
maximum daily rate and a $42 maximum weekly rate.
Parking - $1 per each 30 minutes at a $6 maximum daily rate and $36 maximum weekly rate. Economy parking is a credit card in/credit card out only parking lot. There is not an attendant staffing this lot.
There is ample parking
for over 2,100 vehicles.
Are outlets available in the parking lot to plug my car in the winter?
There are no outlets in any of the parking lots. Standard Parking (located at the exit booth) may provide
a jump-start if they have sufficient staffing to do so.
The City of Fargo Human Resources Department accepts
all job applications for the Municipal Airport Authority. For current
job listings, visit the
City of Fargo Human Resources
Web site. Contact the individual airport tenants (car rental,
restaurant, gift shop, etc.) for all other jobs.
The airlines operating in Fargo
are handled by two different ground handling companies. For positions
in Fargo with Delta Air Lines and United Airlines,
please refer to Delta Global Services. For positions
in Fargo with American Eagle, Frontier Airlines and Allegiant Airlines please refer to
For current security related jobs you can check
out the 'Employment" opportunities link on the
Transportation Security Administration website.
The Airport Information Center can page a passenger
if it is staffed at (701) 241-8168.
If someone is unable to use the stairs or the escalator,
there is an elevator available to assist a disabled person up to the second
floor areas. The airlines are available to provide wheelchair assistance if requested.
Handicapped parking is available in the parking lot for those displaying
valid permits. There are also handicap loading areas adjacent the front
doors of the passenger terminal although vehicles must remain attended
at all times.
The airlines do not have local phone numbers
and are not sufficiently staffed locally to answer phone calls. You may choose to speak to an airline agent in-person at the ticket counter anytime they are not checking in a departing flight.
All ticketing, flight or baggage information can be answered by calling the airline phone numbers or
clicking the websites listed below.
Please be aware that during inclement weather events it may take numerous attempts to talk with an airline representative.
Traveling during inclement weather or area flooding can be very difficult.
The airlines will operate flights as long as the flying conditions allow
them to land and depart. Usually these conditions are worse than
The airport never closes even though weather
conditions may not allow the airlines to operate. Corporate, general
aviation and medical aircraft operate with different regulations that
usually allow them to land and depart in the most adverse conditions.
The airport has never closed due to flooding issues
in the past.
Many times the roads to and from the airport become blocked and I-29 along
with 19th Avenue North between Dakota Dr. and 18th St. will be closed.
Dakota Drive from University Ave. at 8th Ave. N. is a good alternate route
to the airport during bad weather.
here for map.
The airport information center can provide flight information at (701)
241-8168 if it is staffed. When is it not staffed, the phone will
be forwarded to the automated flight information system that will provide
information on flights and other commonly asked questions.
Also, you may check the Flight Information
link that is updated frequently.
*** The most accurate source of information is to contact your
airline directly to check if your flight is operating and what alternatives
you have if you cannot make it to the airport.
Please monitor the local news media concerning road closures and flight
The airlines also post travel advisory waivers on their websites.
Check the homepage of the airline you are traveling on to see if they
list a waiver. That will inform you how to rebook travel if you
need to change your plans.
Yes, for the safety of passengers, it is necessary
to show a government-issued photo ID before you are allowed to board a
plane. Please contact your airline for their specific procedures regarding
acceptable forms of photo identification. Minor children (under 18 years old) are not
required to provide a government-issued ID.
Canadian citizens are allowed to use their government
issued drivers license for boarding a U.S. domestic flight. Canadian licenses
are the only foreign licenses that are being allowed.
No tax dollars are used to operate the airport.
The Municipal Airport Authority does collect a 2 mil levy from the City
of Fargo property tax which is used for funding the airport’s portion
of improvement projects. Example: in 2004 the Municipal Airport Authority
spent approximately $19 million constructing a runway extension which
the Federal Aviation Administration funded $12 million. The airport funded
the remaining $7 million.
Hector International Airport is supported completely
by user fees. This means those who utilize the airport help to pay
for the airport's operational costs. Any entity that operates on
airport property has some form of agreement with the Municipal Airport
Authority and pays a rental charge or fee to the airport. Hence,
those who purchase airline tickets, rent cars, park at the airport, eat
or drink in the restaurant or purchase a gift at the airport are helping
to contribute to the operation of the Airport. Those who use the
facility help pay for it; others do not.
The airport currently has a $4.50 passenger facility
charge on all tickets departing from Fargo. This fee is used to fund construction
(runway/taxiway) projects, terminal improvements, equipment acquisition,
repayment of bonds etc. In addition the airlines pays the airport
on the average $3.58 per passenger for airport operational expenses (landing
fees, terminal rent, airport fire department, etc). In total $8.08
from each passenger is paid to the airport.
Currently, the federal government charges a 7.5% tax
on all airline tickets. This money is used to fund the Federal Aviation
Administration which in turn funds 90% of most aviation projects at airports
all over the entire United States.
Hundreds of thousands of people pass through Hector
International Airport's doors each year. The advertising signs located
throughout the passenger terminal are managed by
To arrange for an opportunity to advertise at the Airport contact them
at 800-628-6800 (toll free) and ask for the Hector International Airport
Delta Airlines (including partners Mesaba, Compass,
Skywest and Pinnacle), Frontier Airlines, United Express (Skywest and Express Jet), American
Eagle and Allegiant Air serve Fargo with non-stop service to eight
destinations - Chicago, Minneapolis, Denver, Phoenix/Mesa, Orlando-Sanford,
Las Vegas, Los Angeles and Salt Lake City.
Dallas/Ft. Worth flights start Feb. 14, 2013.
Passengers should arrive 75 minutes before their
scheduled departure for a domestic flight. If you are traveling
to an international destination, you should arrive 2 hours prior departure.
The terminal building opens at 4 AM.
ticket counter closes for check-in 30-40 minutes prior to departure.
The airlines require passengers to be at the departure gate at least
30 minutes prior to departure or risk loosing your seat or missing the
flight. The boarding
door to the aircraft is closed approximately 10 minutes before departure time to ensure
an on-time departure.
Allegiant Air recommends arriving at the airport
at least two (2) hours prior to scheduled departure. Customers need to
be checked in no less than 45 minutes prior to scheduled departure which
is when the Ticket Counter closes.
To purchase tickets contact the airlines directly
via their published 800 or toll numbers or you can contact a travel agent.
It is also an option to purchase tickets from the airline ticket counter
during normal business hours but only during times when flights are not
Please do not call the airport for airfare
or ticketing information as they cannot assist with this information.
Each airline has different luggage policies.
To get specific information, please go to the appropriate website.
Air Luggage Information
Airlines Luggage Information
Air Lines Luggage Information
Frontier Airlines Luggage Information
United Airlines Luggage Information
The airport is open 24 hours a day, 365 days per
year. The passenger terminal building opens at approximately
4:00 a.m. and closes approximately
30 minutes after the last flight arrival.